Cancellation and Refund Policy

At ESDES we understand that personal circumstances may change, and that in some cases students must cancel or drop out of the program. For this reason, we have a clear and transparent policy, in line with the criteria of ACA (Adventist Colleges Abroad).

Cancellation before arrival

  • If you decide not to participate in the program before arriving on campus, you must notify the ACA office and also your home university to avoid any charges.

  • If you are not coming through ACA and you have made a reservation payment, 100% of the amount paid will be refunded.

Cancellation after arrival

  • In case you leave the program once you are on campus, the refund will be calculated from the day you fill out the “Withdrawal Form”, available at the ESDES secretary’s office.

    The reimbursement will consider the expenses already incurred, such as:

    • Lodging and meals

    • Booked activities and hotels

    • Teaching materials or books

    • Any other non-refundable expenses

In addition to these items, the following refund will be made:

Summer Courses

Academic Year (per quarter)

Intensive courses (1 or 2 weeks)

  • Abandonment during the first 3 days: 100% reimbursement
  • Withdrawal during the first 6 days: 75% refund
  • Abandonment after 10 days: no return

  • Abandonment during the first 4 days: 100% refund

  • During the second week: 75% refund

  • During the fourth week: 50% refund

  • After 4 weeks: no refund

  • Payment is made in advance and NO refunds are allowed if the student has already arrived in Sagunto.

Cancellation by ESDES

If for any reason ESDES is unable to offer a course already paid for, 100% of the amount paid will be refunded.